About the Role
Are you an experienced IT professional who enjoys working across infrastructure, cloud services, end-user support and system administration? Our client is seeking a proactive IT System Administrator to help manage and evolve a complex, business-critical IT estate that helps employees to do their jobs efficiently.
Requirements
In this role, you will take ownership of the day-to-day operation, security, performance and ongoing development of related infrastructure and systems. You'll work closely with colleagues throughout the organisation, providing technical expertise, resolving issues, delivering improvements and ensuring users have the tools they need to work effectively.
This is an excellent opportunity to join a well-established technology-led organisation that invests heavily in its systems, people and continuous improvement.
To be successful in this position, you'll bring a strong technical background along with a customer-focused mindset and a genuine passion for technology. You are someone who enjoys helping others and takes pride in delivering practical solutions. Whether you're troubleshooting a user issue, improving server performance or implementing new technologies, you're driven by finding the most effective outcome.
The Opportunity
You'll be involved in a broad range of responsibilities, including:
Managing and maintaining internal IT infrastructure and workplace technologies
Monitoring system performance, security and availability
Supporting the lifecycle management of hardware and software platforms
Providing 2nd and 3rd line technical support to internal users
Assisting with employee onboarding and workspace provisioning
Identifying opportunities to improve processes, automation and user experience
Maintaining technical documentation, knowledge articles and operational procedures
Collaborating with colleagues on infrastructure and cloud-based projects
What We're Looking For
Proven experience working as a System Administrator or IT Support Engineer
Experience supporting medium to large-scale IT environments
Strong troubleshooting and problem-solving skills
Excellent communication and stakeholder engagement abilities
A proactive and collaborative approach to work
Technical Skills
Microsoft 365
Windows Server
Active Directory
Windows 11
Intune or SCCM
Microsoft Exchange Server
In addition, you will ideally have some knowledge of scripting and automation using PowerShell or Bash (or a willingness to learn) and some knowledge of service management frameworks such as ITIL.
In return, you'll receive:
Competitive salary based on experience and expertise
Performance-related bonus opportunity
Hybrid and modern working environment
Ongoing training and professional development support
Access to certification and learning programmes
Generous annual leave allowance
Additional holiday purchase scheme
Pension and healthcare benefits
Travel support
Regular company and team events
If you're looking for a varied and technically engaging role where you can influence the future of an organisation's internal technology landscape, we'd love to hear from you.
Submit your application today to learn more about this opportunity.